IT Company Hamilton

Groupe Access has become a critical part of our IT Department’s success. It has allowed us to evolve our technology offerings and with the support from Brad and the team we know there’s not much we can’t conquer ahead.

The service provided by Group Access from sales to technicians on site brings a superior advantage for our users and a more stable environment. Knowing that we have a team behind that we can trust, allows us to focus on what we do best.

Their SLA brings peace of mind, their project planning team helps us understand the direction we need to go, they have expertise in all facets. The dedication of the entire team proved we took a good decision 2 years ago.

For the past few years, I have worked hand in hand with Groupe Access for all our IT needs. They have played a key role in all our IT decisions and were invaluable in our move to Office 365, VOIP Telephony and Security Compliance. We also trust them with our everyday users support: their IT Helpdesk prompt response helps us spend less time troubleshooting our IT systems and more time running our business to stay ahead of our competition. They are always available to quickly help in an emergency and this has made a world of a difference multiple times. At no one time have they failed us, making them a valued and reliable partner to us.

Our search for managed IT services stemmed from circumstances in which we needed to upgrade and get with the times at our head office. Eric Black examined our network and came back with a detailed structure on how to develop a long term collaborative plan of action for our specific needs at head office. From updating our equipment, wiring, software, firewalls, internet, setting up emails and training individuals etc. He took the time to speak with our staff and configure each PC to their specific needs. Ten years later, the customer service continues to be extremely supportive at Group Access. Congratulations for the great work Eric Black and team at Group Access!

Kombi Sports Inc. has been partners with Groupe Access for over 5 years. Eric and the entire team at Groupe Access shows dedication, loyalty and a commitment to providing excellent service that has been appreciated & well received by all Kombi Nation employees. Kombi feels like we are partners with Groupe Access, which is a reassuring feeling to have when it comes to Internet Technology. I commend and appreciate the expertise and commitment from the team at Groupe Access.

Groupe Access provides great customer care and have very knowledgeable and dependable employees at their disposal. We have benefited from Groupe Access’ expertise as our Information Technology provider for over 5 years and they have worked closely with us on a number of IT projects and their support and attention to detail are both first rate. We highly recommend Groupe Access and their team!